Downloadable Flyers
How do I apply?
Telephonic
- D-SNAP telephonic for Phase One and Phase Two have ended.
PHASE THREE: Schedule by County
Counties: Citrus, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, and Volusia
Pre-Registration Dates: Monday, November 11 – Friday, November 15
Telephonic Dates: Tuesday, November 12 – Friday, November 15
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open.
D-SNAP Onsite Locations
Wakulla CountyUniversity of Florida Extension Office |
Citrus CountyCollege of Central Florida - Lecanto Campus |
Pasco CountyFasano Regional Hurricane Shelter |
Madison County1749 SE Dale Leslie Drive * |
Flagler and Volusia countiesOcean Center Convention Center |
Highlands CountyHighlands County Fairgrounds – Alan Jay Arena |
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open. |
- Current SNAP recipients are not eligible for D-SNAP and should not attend the on-site D-SNAP location.
- Applicants who were approved during the telephone interview for D-SNAP will receive their EBT card by mail and should not attend the on-site D-SNAP location.
- D-SNAP onsite locations for Phase One and Phase Two have ended in the following counties: Dixie, Gilchrist, Levy, Jefferson, Hamilton, Lafayette, and Suwannee.
- Online pre-registration will be OPEN for the following PHASE THREE counties: Citrus, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, and Volusia from Monday, November 11 at 12:01 a.m. through Friday, November 15 at 11:59 p.m.
- Pre-register online here starting Monday, November 11 at 12:01 a.m.
- After pre-registration is complete, applicants in the above 7 counties must call the D-SNAP Call Center: (888) 348-0408, Hours: 8:00 a.m. – 6:00 p.m., ET on the designated day listed below to complete a phone interview.
- Last name begins with A-F: Call on Tuesday, November 12
- Last name begins with G-N: Call on Wednesday, November 13
- Last name begins with O-Z: Call on Thursday, November 14
- Any last name: Call on Friday, November 15
D-SNAP
The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Helene and Hurricane Milton and who are not receiving food assistance through the regular Supplemental Nutrition Assistance Program (SNAP). In partnership with the U.S. Department of Agriculture, D-SNAP is implemented by the Florida Department of Children and Families (Department).
D-SNAP will be implemented by the Department in phases and by county beginning Monday, October 28, 2024. Pre-registration is required by all applicants. To ensure the fastest service to households who are eligible to receive government assistance, the Department will begin the first phase by offering a phone option. In the coming weeks, the Department will host in-person D-SNAP events for residents who cannot participate by phone. The locations for in-person D-SNAP events will be announced soon.
Please view the counties and check back for ongoing D-SNAP announcements and updates.
Who is Eligible for D-SNAP?
To qualify for D-SNAP:
- Applicants must NOT be receiving regular SNAP benefits
- Applicants must have been living in a disaster-declared county at the time of Hurricanes Helene or Milton
- Applicants must have suffered a disaster-related loss such as:
- Damage to their home(s) or self-employment property
- Loss of food
- Reduction or loss of income
- Other disaster-related expenses
- Applicants must meet financial eligibility requirements
- Helene Applicants must report the household’s net income received from September 23, 2024 through October 22, 2024
- Helene Applicants must report all liquid household assets that were available on September 23, 2024, including cash on hand and money in checking and savings accounts.
- Milton Applicants must report the household’s net income received from October 5, 2024 through November 3, 2024
- Milton Applicants must report all liquid household assets that were available on October 5, 2024, including cash on hand and money in checking and savings accounts
What Benefits are Available through D-SNAP?
- Eligible recipients who participate in the telephonic D-SNAP event will receive an electronic benefit transfer (EBT) card by mail that can be used to purchase food at authorized USDA food retailers.
- The EBT card cannot be used for alcoholic beverages, tobacco products, or non-food items.
HOW DO I APPLY FOR D-SNAP?
Pre-registration is ONLY available for residents who were impacted by Hurricane Helene or Hurricane Milton and live in counties designated in each phase (View the Phase Schedule below).
- Verification is required for certain elements of the application.
- Eligibility can be determined more quickly and easily if a state driver’s license or identification number and a Social Security number is provided.
- Pre-registration will ONLY be open for counties listed below.
- Residents who are unable to pre-register online can visit one of the D-SNAP event locations in-person when they are open.
- When selecting the disaster on the pre-registration form, please select the most recent storm that impacted your household.
After an applicant completes the pre-registration process above, the applicant must complete an interview by calling the D-SNAP Call Center or attending an on-site event at a later date.
- Applicants may only call during designated dates and operating hours for their county.
- Phone interview times are designated based on the first letter of the applicant’s last name. (See Step-by-Step Guide for details.)
- D-SNAP Call Center: (888) 348-0408, Hours: 8:00 a.m. – 6:00 p.m., ET
- Applicants must meet financial eligibility requirements
- Helene Applicants must report the household’s net income received from September 23, 2024 through October 22, 2024
- Helene Applicants must report all liquid household assets that were available on September 23, 2024, including cash on hand and money in checking and savings accounts.
- Milton Applicants must report the household’s net income received from October 5, 2024 through November 3, 2024
- Milton Applicants must report all liquid household assets that were available on October 5, 2024, including cash on hand and money in checking and savings accounts
Phase Schedule:
- PHASE ONE: Schedule by County
Counties: Columbia, Dixie, Franklin, Gilchrist, Hamilton, Jefferson, Lafayette, Levy, Madison, Suwannee, Taylor, and Wakulla
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
Telephonic Dates: PRE-REGISTRATION IS CLOSED
- PHASE TWO: Schedule by County
Counties: Charlotte, Hernando, Manatee, Pasco, Pinellas, Polk, and Sarasota
Pre-Registration Dates: PRE-REGISTRATION IS CLOSED
Telephonic Dates: PRE-REGISTRATION IS CLOSED
- PHASE THREE: Schedule by County
Counties: Citrus, DeSoto, Flagler, Hardee, Highlands, Hillsborough, Lake, Lee, and Volusia
Pre-Registration Dates: Monday, November 11 – Friday, November 15
Telephonic Dates: Tuesday, November 12 – Friday, November 15
The Department will open D-SNAP locations in the counties that have been approved for D-SNAP. On-site locations and dates for counties will be announced as they open.