Providers, please select the Provider Login link to access your Clearinghouse Account.
User Guides and Video Tutorials for all your Clearinghouse needs.
Frequently used forms for Providers and Applicants.
Have any questions or concerns? Please reach out to us at the following number or address.
(888) 352-2849
@email
Florida Relay 711
Agents Available Mon-Fri
8:00 a.m.- 5:00 p.m.
Please mail all Correspondence to the following address:
2415 North Monroe Street
Suite 400
Tallahassee, FL 32303-4190
Answers to your Frequently Asked Questions.
| Program Type (Who Needs to be Screened) | Statutory Reference | Child Abuse and Neglect Checks | Out of State Criminal History | State and National Criminal History Review | Additional Permanent Disqualifying Offenses |
|---|---|---|---|---|---|
Child Care Child care facility, family day care home, child enrichment service provider, or volunteers that assist over 10 hours a month. | 402.302 | ✔ | ✔ (Federal Requirement) | ✔ | ✔ |
Child Placement Family Foster home, residential child caring agency, child placing agency, volunteers that assist over 10 hours a month. | 409.175 39.0138 | ✔* | ✔ | ✔ | |
Summer Camps Summer or recreation camp owners, operators, employees, or volunteers that assist over 10 hours a month. | 409.175 | ✔ | |||
Mental Health Employees within mental health facilities and employees', directors, professional clinicians, staff members and volunteers assist over 10 hours a month. | 394.4572 408.809 | ✔ | |||
Substance Use Disorders All owners, directors, and chief financial officers of service providers, or personnel who have direct contact with children receiving services or with adults who are developmentally disabled. A volunteer who assists on an intermittent basis that totals 40 or more hours per month. | 397.4073 408.809 | ✔ | |||
Peer Specialists Persons, or a family member of a person, who have been in recovery from a substance use disorder or mental illness for at least 2 years | 397.417 | ✔ | |||
Recovery Residences Residential dwelling unit, the community housing component of a licensed day or night treatment facility with community housing, or other form of group housing, that provides a peer-supported, alcohol-free, and drug-free living environment. | 397.487 | ✔ | |||
Recovery Residence Administrators Person responsible for overall management of the recovery residence, including, but not limited to, the supervision of residents and staff employed by, or volunteering for, the residence. Requires certification. | 397.4871 | ✔ | |||
Certification for Persons with Lived Experience A person may seek certification as a person with lived experience if he or she has received homeless services. | 420.621 | ✔ |
*Only for Residential Group Home owners, operators, and employees
Criminal histories must be evaluated to determine if the applicant has any specified offenses prohibited under any provision of state law or similar law of another jurisdiction. This would include out of state and federal offenses. In accordance with section 435.04, F.S. for level 2 background screenings, if an applicant has been arrested for and is awaiting final disposition of, has been found guilty of, regardless of adjudication, or entered a plea of nolo contendere or guilty to, or has been adjudicated delinquent and the record has not been sealed or expunged for any specified offense, then he or she is not eligible to work with children or vulnerable populations. If additional information is required of the applicant to determine eligibility, the applicant has 30 days to submit it to the Department as outlined in s. 435.05, F.S.